Bad customer service is not a new thing... Some Babylonians were complaining about it (on a clay tablet, seen at right)
nearly 4,000 years ago! Here's the conclusion of the tablet's translation:
Take cognizance that (from now on) I will not accept here any copper
from you that is not of fine quality. I shall (from now on) select and
take the ingots individually in my own yard, and I shall exercise
against you my right of rejection because you have treated me with
contempt.
That's not much different from the conclusion of some complaint letters I've written :)
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