Saturday, August 25, 2012

Introverts vs. Extroverts...

The differences between working introverts and extroverts is popping up much more frequently in the news, as in this article from Forbes.  I'm not sure exactly why this is, though I have a suspicion: the past few years has seen a distinct trend toward work environments that are very friendly to extroverts, and actually hostile for introverts.  Being a fairly extreme introvert myself, I live this every day at the office.  This paragraph from the article resonated with me:
Make the office space and work day right for everyone – Allow for a mix of introverted and extroverted spaces when shaping an office space. It is important to have areas where employees can interact and communicate. It is equally important however to have space where employees can be alone and work undisturbed. Current offices have moved towards a more open area concept where all employees work in sight of each other and are able to communicate freely, always. To many this might seem like the ideal work environment especially when compared to the stereotypical cubicle farm that characterized previous office designs. For more introverted workers this type of environment can represent serious problems. Introverts tend to recharge their batteries alone, while extroverts tend to gain energy from participating in group situations. Firms need to make sure that they are allowing for both sides of the spectrum and everything in between to get the opportunity to recharge. Creating open office spaces does not allow for areas for introverts to work alone and really center themselves for the day. Work days are now so often characterized by group collaboration and meeting that some employees can often feel overwhelmed with all the interaction. There have also been studies conducted that suggest that these types of open office space can actually prove distracting to many employees and lead to lower productivity. In the end it is important that office space and work schedules offer time for both interaction as well as solitude.
My company's office environment, from my perspective, might have been designed to zero out my productivity.  I do nearly all creative work on the days when I work from home, or in the first couple of hours I'm at the office (before anyone else gets there).  What's the environment?  Well, my cubicle is in a partitioned-off area which seats 8 people.  One of these people sits right next to me.  I can hear all eight of them when they talk (which, of course, is often!).  To my left is a corridor down which many people walk every day; it's openly visible to me.  And of course anyone who walks in or out of our little areas (inhabitants or visitors) is visible to me.  Each of these things is a distraction that is impossible for me to ignore (this comes along with being introverted).  I can help with the voices by wearing headphones and listening to music – but I get interrupted so frequently that by 10 or 11 am this is no longer practicable.  Some people (the extroverts!) absolutely thrive in this environment; I can observe them myself and see the truth of that.  But for me, it's a productivity killer...

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