Friday, May 20, 2011

Rumors of My Demise...

...are slightly premature.  I wasn't amongst the departed, I was just busy. 

For the past three days, I've been part of the team at my company putting on the Knowledge11 User Conference.  It was a fantastic experience, but exhausting.  My own participation is typical; over 100 of our employees were there.  I gave two presentations on my own, one presentation as one of a group of presenters, and was a moderator in two roundtable discussions.  All of these were well-attended, and very intense experiences.  I learned a lot, and hopefully so did the customers who attended.

But the best part of the experience, by far, was the one-on-one meetings I had with customers.  The roughly dozen pre-arranged time slots were all booked before the convention even began, but we managed to put together about two dozen more meetings ad hoc.  All told, I had 38 organized meetings with customers, and probably half that again that “just happened” in the hallways (and in one case, the restroom!).  Even after a night of sleep, my head is still spinning with all the things that I learned, and ideas that I got from our customers.

Part of me wishes that these events happened more than annually, and part of me is glad I have a whole year to rest up for the next one.  Except...I don't.  We have a second event happening later this year in Europe.  Woo hoo!

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